AI forms for ecommerce and Shopify stores

Online stores run on small requests: a return, a custom order, a review, a wholesale question. I would rather those arrive in a form with the right columns than as a long email thread. These templates help.

What these forms do for ecommerce and Shopify stores

• Returns and claims arrive with the order number and the reason, ready to act on.
• Wholesale and supplier forms collect the facts you check first.
• Feedback and review forms are short on purpose.

Start with these

• Customer satisfaction survey: A customer satisfaction survey (CSAT) for one purchase or visit: five ratings, what went well, what to fix first and whether they will buy again.
• Testimonial form: A testimonial form for customers: what they bought, a star rating, a short quote, how to credit them and permission to publish. Read every quote as CSV.
• Change of address form: A change of address form for customers, members and subscribers: the new address, which address changes, the start date and what to do with open orders.
• Delivery receipt template: A delivery receipt form for the person receiving goods: reference, supplier, items, packages, condition and a typed confirmation. Read the receipts as CSV.
• Customer complaint form: A customer complaint form: what happened, which order, when, how serious it is and what would put it right. Share one link and read every complaint as CSV.
• Inventory template: A stock count form: counter, date, location, item, SKU, units counted, unit type, system quantity, damaged units and a reorder flag. Export counts as CSV.

More forms for ecommerce and Shopify stores

• Bakery order form
• Cake order form
• Cancellation feedback form
• Consignment form
• Contact form
• Cookie order form
• Customer feedback form
• Damaged item report form
• Dealer application form
• Feature request form
• Giveaway entry form
• Influencer application form
• Newsletter sign-up form
• NPS survey form
• Order cancellation form
• Order form
• Personality quiz template
• Pre-order form
• Product feedback form
• Product review form
• Product sample request form
• Refund request form
• Return merchandise authorization form
• Supplier application form
• UGC form
• Vendor onboarding form
• Waitlist form
• Warranty claim form
• Wholesale inquiry form

One tip

Put the order number as the first question on any request form. It saves a back and forth.

Your AI or theirs

Your AI agent can create any of these forms and hand you the link. The people who fill it can use their own AI too. Read how that works in agent-fillable forms. Looking for a different trade? See all industries or browse every template.