A nail client sends a screenshot and a message that says "this, Friday?" You still need to know whether they wear gel now, how long the set will take and whether friends are coming too. I would rather ask once, in a form.
Use this when
You take bookings by message, and each visit needs planning: a removal, a fill, extensions or detailed nail art.
Skip it when
You offer one quick service and take walk-ins. A booking request is enough there.
What it asks and why
- Service and add-ons: sets the base time.
- Current set and where it was done: a removal adds time, and another salon's work may need care.
- Shape, length, colour idea and a design link: the look, before you buy supplies.
- Date, time of day and group size: helps you place several chairs at once.
- Allergies to acrylic, gel or polish: read this one before you open any product.
What a client's AI would ask
"What are you wearing on your nails now?" Then "What shape and length do you like?" Then "Are you sensitive to any products?" It shows the answers and sends only after a yes. See agent-fillable forms.
Block extra time when the current set came from somewhere else. For full hair and beauty menus use a salon appointment form, and send a salon feedback form response link after the visit. More ideas are in forms for salons, spas and barbers.
Questions
How do I plan the time for a set?
Read the service, add-ons and current set together. Removal plus extensions needs a longer block. Reply with the real time you will keep for the client.
Can clients send inspiration pictures?
As a link only. The form takes no uploads. Ask clients to paste a board or album link, and open it before you confirm.
Does the form hold the slot?
No. It sends a request with a date and a time of day. You confirm the real slot by reply.